Checks every operator's state licence, audits bonus terms against the operator's own T&Cs, and confirms payout claims before a casino review goes live.
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About Rachel
Rachel Dunn is the Compliance Reviewer for silvergames.com. Before any casino review goes live, she checks the operator's state licence, audits welcome bonuses and wagering requirements against the operator's own T&Cs, and confirms payout claims for methods like PayPal and Play+. She has held sign-off responsibility on our US casino content for four years.
Rachel came up through payments and anti-money-laundering compliance. She spent eight years at a New Jersey-licensed online casino operator reviewing deposit flows, KYC escalations and withdrawal holds, including crypto and ACH transactions. That work translates directly to our desk: she knows how a genuine payout timeline differs from a marketing one, and what a regulator expects to see in a verification process.
Before joining silvergames.com, Rachel was Senior Fact-Checker for a US iGaming review network, where she held final sign-off on operator reviews and verified responsible-gambling disclosures and live dealer claims. She now applies the same standards to every slots, blackjack and roulette review we publish.
“I check every licence on the state regulator's own register. If I can't verify it, the casino isn't listed.”
Rachel's verification rule
Rachel's work
Recent articles appear here as Rachel's bylines publish on SilverGames.
When is a withdrawal hold normal, and when is it a red flag?+
A short hold while an operator completes KYC — ID, proof of address, sometimes source of funds — is routine and required by the regulator. It becomes a red flag when the rules weren't disclosed up front, when the goalposts move, or when support can't point to the term that triggered it.
How do you verify a casino's licence?+
On the state regulator's own register — the NJ DGE, PA PGCB, MI MGCB or WV Lottery licensee lists — not the operator's marketing. If the licence isn't on the regulator's list, the casino isn't listed on our site.
Do affiliate links affect what gets verified?+
No. We may earn a commission from some links, and we disclose it, but a commission never changes a licence check, a bonus-terms audit or a payout confirmation. The verification is the same whether we earn from it or not.
What the editors say
“Rachel is the person I trust to tell me a licence is real. She checks every operator against the regulator's own register, and a bonus claim doesn't get past her until the terms back it up.”
LB Laura BennettManaging Editor
Rachel's off-duty picks
No deposit needed
A few free games she keeps for the commute — numbers, cards and logic
